Linking People & Technology

Career Details

Network Administrator and IT Support Specialist ( Remote )

Hi-Tech Business Systems is seeking a permanent full-time Network Administrator and IT Support Specialist for our thriving IT Service department!

This is a remote position.

Key Accountabilities:

  • Troubleshoot and resolve technical issues related to applications, servers and networks
  • Interact directly with clients in person as well as via phone and email
  • Assist with projects and rollouts for network clients, including those occurring outside of regular business hours
  • Identify opportunities for upgrades and replacements with existing client infrastructure
  • Identify opportunities for software upgrades or installs

Qualifications & Experience:

  • Minimum 5 years network administration/support
  • Post-secondary education related to IT
  • Microsoft MCP an asset
  • Network +, Server +
  • Experience with Windows Server, MS Exchange, MS365, MS Azure
  • Experience with Sonicwall and Meraki network devices an asset
  • Experience with RMM tools

Successful Candidate Will:

  • Have excellent interpersonal skills
  • Have strong verbal and written English skills
  • Be able to demonstrate strong communication skills with client (both internal and external)
  • Be able to work effectively as part of a team as well as independently
  • Be able to remain calm and work efficiently in fast paced environment with high stress situations
  • Have excellent documentation skills
  • Have excellent time management skills
  • Be required to work some of the time outside of regular business hours for maintenance as well as projects/installs/upgrades

Candidate Requirement: On call rotation for after hours support every 4-5 weeks

Offered – From an incredible team to a state-of-the-art workplace, Hi-Tech is a great place to work. We offer the following:

  • Competitive Salary – negotiable based on experience and education.
  • Incentive Program.
  • Comprehensive Training – We will fully train you on all aspects of the position. We ensure you have the support you need to succeed!
  • Great Place to Work – No, really! Hi-Tech was presented with an “Employee Recommended Workplace” award in 2019! We are proud of what we do and it shows.
  • RSP Matching – available after 3 months of employment.
  • Health and Dental Benefits – after 3 months of employment.
  • Paid Vacation – available after 12 months of employment.

Thank you for applying. Only those selected for an interview will be contacted.


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