Career Details

Hi-Tech Business Systems is seeking a permanent full-time Network Administrator and IT Support Specialist for our thriving IT Service department!

Key Accountabilities:

· Troubleshoot and resolve technical issues related to applications, servers and networks

· Interact directly with clients in person as well as via phone and email

· Assist with projects and rollouts for network clients, including those occurring outside of regular business hours

· Identify opportunities for upgrades and replacements with existing client infrastructure

· Identify opportunities for software upgrades or installs

Qualifications & Experience:

· Minimum 5 years network administration/support

· Post-secondary education related to IT

· Microsoft MCP an asset

· Network +, Server +

· Experience with Windows Server, MS Exchange, MS365, MS Azure

· Experience with Sonicwall and Meraki network devices an asset

· Experience with RMM tools

Successful Candidate Will:

· Have excellent interpersonal skills

· Have strong verbal and written English skills

· Be able to demonstrate strong communication skills with client (both internal and external)

· Be able to work effectively as part of a team as well as independently

· Be able to remain calm and work efficiently in fast paced environment with high stress situations

· Have excellent documentation skills

· Have excellent time management skills

· Be required to work some of the time outside of regular business hours for maintenance as well as projects/installs/upgrades

Candidate Requirement: On call rotation for after hours support every 4-5 weeks

Offered – From an incredible team to a state-of-the-art workplace, Hi-Tech is a great place to work. We offer the following:

• Competitive Salary – negotiable based on experience and education.
• Incentive Program.
• Comprehensive Training – We will fully train you on all aspects of the position. We ensure you have the support you need to succeed!
• Great Place to Work – No, really! Hi-Tech was presented with an “Employee Recommended Workplace” award in 2019! We are proud of what we do and it shows.
• RSP Matching – available after 3 months of employment.
• Health and Dental Benefits – after 3 months of employment.
• Paid Vacation – available after 12 months of employment.