Career Details

Hitech is seeking a motivated and technically skilled Junior Computer Technician to join our dynamic service department. This is an in-house position that requires a hands-on approach to hardware installation, on-site support, and technical assistance. If you are looking for an opportunity to expand your knowledge and contribute to a team that values expertise and client satisfaction, this could be the right fit for you.

Key Responsibilities:

• Hardware Installation: Perform installation and configuration of computer hardware, including desktops, laptops, printers, and other peripherals.
• On-Site Support: Provide timely on-site support to clients, resolving technical issues and ensuring smooth operation of IT systems.
• Client Interaction: Communicate effectively with clients to understand their technical needs and provide appropriate solutions.
• Machine Setups: Set up and configure new machines according to client specifications and company standards.
• Technical Support: Offer technical support to clients, both remotely and on-site, to troubleshoot and resolve hardware and software issues.

Skills and Expertise:

• Hardware Knowledge: Solid understanding of computer hardware, including installation, troubleshooting, and maintenance.
• Client-Focused: Strong interpersonal skills with the ability to interact professionally with clients and understand their technical needs.
• Office Suite Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for supporting client needs.
• O365 Environment: Entry to intermediate skills with Office 365 environments, including setup, management, and troubleshooting.
• Technical Aptitude: Ability to diagnose and resolve technical issues efficiently, with a strong attention to detail.
• Team Player: Willingness to collaborate with team members and contribute to a positive work environment.

Qualifications:

• Experience: Previous experience in a similar role is strongly preferred and will be prioritized in the selection process.
• Education: A degree or diploma in Information Technology, Computer Science, or a related field is preferred but not required if sufficient experience is demonstrated.
• Certifications: Any relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

Additional Requirements:

• In-House Position: This role is based in our office, with no remote work options.
• Availability: Participation in an on-call scheduled rotation for after-hours support is required.

Offered – From an incredible team to a state-of-the-art workplace, Hi-Tech is a great place to work. We offer the following:

• Competitive Salary: Commensurate with experience and qualifications.
• Professional Growth: Opportunities for ongoing training and development within the IT field.
• Supportive Environment: Work within a team-oriented and supportive environment that encourages learning and growth.
• Work-Life Balance: Regular working hours from 8:00 AM to 5:00 PM, Monday to Friday, with scheduled on-call rotation.
• Comprehensive Training – We will fully train you on all aspects of the position. We ensure you have the support you need to succeed!
• Great Place to Work – No, really! Hi-Tech was presented with an “Employee Recommended Workplace” award in 2019! We are proud of what we do, and it shows.
• RRSP Matching – available after 3 months of employment.
• Health and Dental Benefits – after 3 months of employment.
• Paid Vacation – available after 12 months of employment.

Pay: $60,000.00 per year