IT Service
Hi-Tech Business Systems employs a team of high skilled and experienced technical support personnel to support a growing client base in a wide range of industries. Our team deploys solutions in the Oil and Gas sector, Government, Forestry, Legal, Medical and Automotive as well as various small businesses in the Northern Alberta and British Columbia region.
From desktop support to large scale mail and storage implementations and everything in between, our IT service team offers a full coverage solution to outsourced support.
Desktop Support
Our A+ certified desktop and printer support specialists carry various hardware certifications which include:
- Toshiba
- IBM
- Lenovo
- Hewlett Packard
- Lexmark
- Dell
- Okidata.
Our technicians can provide support on site or in our shop, as well as on a more permanent contracted basis, if required. Whether a piece of equipment is within its warranty period or simply requires some out of warranty hardware or software support, including virus and spy ware removal, our team has the expertise to repair equipment efficiently and effectively.
Network Support
Our experienced network support team holds certifications of:
- Server +
- Microsoft MCSE
- Microsoft MCSA
- Microsoft MCP
- Cisco CCNA
- Novell CNE
- HP AIS
We are also hardware certified on IBM, HP and Dell server equipment. Our highly skilled team has deployed and supported several Microsoft, Novell and Linux server and mail solutions for large industrial, professional, retail and government clients that reach their remote offices via server based computing solutions with particular attention paid to security and performance. Our network team works with clients to develop the best solutions for a business' needs and budget, with an emphasis on stability and scalability. Our solutions will grow as our client's businesses grow.
Network Audits
Often times Alberta businesses grow too quickly and technology upgrades may be forgotten during the growth causing serious performance issues for day to day technology use. Our network team can perform an audit to analyze the areas causing performance issues and make recommendations for short term problem resolution as well as a road map for future growth.
Our team has years of experience deploying solutions for companies of various sizes and in many different industries. This knowledge allows our team to make the best possible recommendation for every client with a track record behind us to prove these solutions work well.
Security Audits
Many businesses are concerned about network intrusion and hacking. Our network team can analyze and report back on any vulnerabilities that may exist with the security infrastructure on a network and make recommendations to improve security for internal and remote access. We can also offer solutions to minimize the effects of the growing problem of email spam.
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